Linxlay - Terms of Service

Last updated: 4 September 2025

1) Who we are & agreement

These Terms of Service ("Terms") govern your use of the Linxlay web application (the "Service") operated by Шейп Стайл ЕООД (Shape Style EOOD), ЕИК: 205582656, ДДС №: BG205582656, address: ул. Комсомолец 16, гр. Брезник 2360, България ("Linxlay", "we", "us").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. These Terms incorporate our Privacy Policy.

We are not affiliated with Instagram or Meta. "Instagram" is a trademark of Meta Platforms, Inc.

2) Eligibility & account

You must be 16+ (or the minimum digital-consent age where you live) and able to enter a contract. You agree to provide accurate information, keep credentials confidential, and promptly notify us of unauthorized use. We may suspend or terminate accounts for breach or risk to the Service.

3) The Service

Linxlay is a browser-based planning tool that lets you:

  • upload images and arrange them in a 3-column grid preview of an Instagram-style feed;
  • mark media as Posts, Reels or Carousels; pin/hide items; insert placeholders;
  • drag-and-drop reorder and manage multiple grids; and
  • export visual previews (e.g., image/PDF) depending on your plan.

We do not publish to Instagram and we do not provide in-app analytics.

4) Plans, pricing & billing

Available plans

  • Free – limited to 9 media per grid and basic features.
  • Creator Pro – unlimited media and advanced features. €5/month or €50/year (VAT may apply).

Auto-renew & cancellation

Subscriptions renew automatically until cancelled. You can cancel anytime in Account → Billing (Stripe Customer Portal). Access continues until the end of the current billing period. Except where required by law, fees are non-refundable and there are no credits for partial periods. Promo codes/discounts may change your price.

EU consumer withdrawal right

If you are an EU consumer, you have a 14-day right to withdraw from an online purchase. By starting a paid plan immediately, you request immediate performance and acknowledge you lose your withdrawal right once access begins. If you prefer not to lose this right, wait 14 days before using paid features.

Payments

Payments are processed by Stripe. We do not store full card numbers. Taxes/VAT may apply based on your location. We may change plan features or prices with at least 14 days' notice; changes take effect on your next billing cycle.

5) Your content

You retain ownership of photos, graphics, captions and other content you upload ("User Content"). You grant us a worldwide, non-exclusive, royalty-free licence to store, process (e.g., generate thumbnails/crops), transmit and display User Content only to operate the Service and as you direct (e.g., sharing/export). When you delete items or your account, we remove them from active systems; backups and caches may persist for up to 90 days. You represent you have the rights to upload User Content and that it complies with these Terms and applicable laws.

6) Acceptable use

You agree not to:

  • upload illegal, infringing, hateful, violent, deceptive, defamatory or pornographic content; never sexualise minors (we report CSAM);
  • violate Instagram's or any third-party terms or IP rights;
  • attempt to bypass authentication, authorisation, row-level security, or time-limited signed-URL protections;
  • probe/scan/stress-test our systems, conduct DDoS, introduce malware, or access data you don't own;
  • scrape or harvest other users' data except via features we provide;
  • use automated/bulk account creation, spam, or abusive messaging;
  • share credentials or exceed your plan's seat limits;
  • circumvent, interfere with, or misrepresent cookie/consent choices (including Google Consent Mode and the "Cookie preferences" controls); or
  • use the Service primarily as generic file storage.

We may remove content, throttle features, or suspend/terminate accounts to protect users and the Service.

7) Linked services (Instagram, etc.)

The Service may reference or link to third-party platforms (e.g., Instagram/Meta) ("Linked Services"). We do not control Linked Services and are not responsible for their availability, terms, or policies. You must comply with the terms of any Linked Service you use. We are not affiliated with Instagram or Meta and we do not store your Linked Service passwords.

Analytics/Marketing tags. On linxlay.com we may use Google Tag Manager to load Google Analytics 4, Meta Pixel and similar tags. These non-essential tags load only according to your cookie/consent choices (see Privacy Policy). Such third-party resources are provided by their respective providers; we do not control their availability or accuracy and are not responsible for their terms, policies or outages.

8) Privacy & data protection

Shape Style EOOD is the data controller for personal data processed through the Service. We process data as described in our Privacy Policy (e.g., account data to provide the Service; diagnostics to keep it reliable and secure). You can exercise your GDPR rights by contacting linxlayapp@gmail.com

9) Security & responsible disclosure

We use safeguards including TLS, private storage with time-limited signed URLs, database RLS, access controls, rate limiting and monitoring. No system is perfectly secure - please protect your credentials.

If you discover a vulnerability, email linxlayapp@gmail.com

10) Intellectual property & feedback

The Service, code, design, and branding are owned by Linxlay and its licensors. These Terms do not grant you rights to our IP or trademarks.

Feedback. If you send ideas or suggestions, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate them without restriction or obligation to you.

11) Availability, support & changes; beta features

We use commercially reasonable efforts to keep the Service available, but downtime may occur (including planned maintenance). Features may change. We will give reasonable notice of material changes.

Beta features. We may offer features labelled "beta", "labs", or similar. They are provided for evaluation, may change or end at any time, and are provided as-is.

12) Copyright complaints

If you believe content on the Service infringes your copyright, email linxlayapp@gmail.com with: (a) your contact details; (b) identification of the work and the allegedly infringing material (URL or grid reference); and (c) a statement under penalty of perjury that you are the rights holder or authorised to act. We may remove content and, where appropriate, terminate repeat infringers.

13) Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose and non-infringement), to the extent permitted by law.

14) Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the greater of €50 or the amounts you paid to us in the 12 months before the claim. Nothing in these Terms limits liability for fraud, wilful misconduct, or personal injury, or any liability that cannot be excluded under applicable law. These Terms do not deprive consumers of mandatory legal rights.

15) Indemnification

You agree to indemnify and hold Linxlay and its personnel harmless from any claim, loss, liability, damages, costs and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Service.

16) Termination

You may delete your account at any time in Account → Delete. We may suspend or terminate your access for breach, security risk, legal compliance or non-payment. Upon termination, your right to use the Service ceases; Sections 5 and 13–19 survive.

17) Governing law & disputes

These Terms are governed by Bulgarian law. Courts in Sofia, Bulgaria have exclusive jurisdiction except that if you are a consumer resident in the EU/UK, you may bring legal proceedings in your country of residence. EU consumers may also use the European Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

18) Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including Internet or hosting outages, power failures, acts of government, labour disputes, or natural events.

19) Assignment; no waiver; severability; entire agreement

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets. A failure to enforce a right is not a waiver. If any provision is held invalid or unenforceable, the remainder remains in full force. These Terms and the documents they reference (including the Privacy Policy) are the entire agreement between you and us regarding the Service.

20) Changes to these Terms

We may update these Terms from time to time. We will notify you by email or in-app notice at least 14 days before changes take effect. If you continue to use the Service after the effective date, you accept the updated Terms.

21) Additional Provisions for U.S. Users

DMCA Notice. We respect intellectual property rights. If you believe that content hosted on our Service infringes your copyright, please contact us at linxlayapp@gmail.com with the subject line "DMCA Notice" and include all information required under 17 U.S.C. §512(c)(3). We will respond promptly in accordance with the DMCA.

Sanctions Compliance. You represent that you are not located in a country subject to U.S. government sanctions or listed on any U.S. government list of prohibited or restricted parties, and you will not use the Service in violation of such restrictions.

Disclaimer of Warranties; Limitation of Liability. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, we disclaim all warranties and liability for damages of any kind arising from your use of the Service. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.

Indemnification. You agree to indemnify and hold harmless Shape Style EOOD and its affiliates, officers, employees, and agents from and against any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

22) Contact

Linxlay / Шейп Стайл ЕООД (Shape Style EOOD) ул. Комсомолец 16, гр. Брезник 2360, България

linxlayapp@gmail.com